Privacy Policy
Privacy Policy
Effective Date: March 10, 2025
Last Updated: April 2, 2026
1. INTRODUCTION
Session Pass ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at sessionpass.io, book services, or communicate with us.
2. INFORMATION WE COLLECT
We collect various types of information, including:
- Personal Information (e.g., name, email, phone number, payment details, billing address)
- Usage Data (e.g., IP address, browser type, pages visited, session duration)
- Communications (e.g., customer service inquiries, feedback, messages sent through our contact forms)
- Mobile Information (e.g., phone number for SMS communications)
- Google User Data: If you connect your Google account, we may access calendar events, email metadata, or other Google services you authorize. We only request permissions necessary to provide our services.
3. HOW WE USE YOUR INFORMATION
We use your information to:
- Provide, manage, and improve our services
- Process bookings and payments
- Communicate with you about your sessions, invoices, and updates
- Respond to inquiries and customer service requests
- Authenticate your identity
- Comply with legal and regulatory obligations
4. HOW WE SHARE YOUR INFORMATION
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service providers assisting with payment processing, booking management, and operational needs
- Legal authorities, if required by law
- Business partners, only for operational and service fulfillment purposes
- Third parties with your explicit consent
5. MOBILE INFORMATION & OPT-IN CONSENT
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. GOOGLE API SERVICES USER DATA POLICY
Our use of information received from Google APIs adheres to the Google API Services User Data Policy (https://developers.google.com/terms/api-services-user-data-policy), including the Limited Use requirements.
Specifically, we:
- Only use Google user data to provide and improve user-facing features
- Do not transfer Google user data to third parties except as necessary to provide the service, with user consent, or for legal reasons
- Do not use Google user data for advertising purposes
- Do not allow humans to read Google user data unless we have your consent, it's necessary for security purposes, or it's required by law
7. DATA SECURITY
We implement reasonable security measures to protect your data. However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.
8. DATA RETENTION
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time.
9. YOUR CHOICES & RIGHTS
You may:
- Opt out of marketing communications at any time
- Request access, correction, or deletion of your personal data
- Disable cookies in your browser settings
- Revoke Google permissions at any time via Google Security Settings (https://myaccount.google.com/permissions)
- Request a copy of your data
10. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies separately.
11. CHILDREN'S PRIVACY
Our services are not intended for children under 13. We do not knowingly collect information from children.
12. CHANGES TO THIS PRIVACY POLICY
We may update this policy periodically. Changes will be posted on our website with the revised effective date. We will notify you of significant changes via email or through our service.
13. CONTACT US
For questions about this Privacy Policy, contact us at:
Email: care@sessionpass.io
Address: 8763 Lankershim Blvd., Sun Valley, CA 91352